Hello you, Yes, you, the person reading this. Are you a listener? Or, are you semi-listening, determining what you think the person is saying or will say, and planning your…
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Slipping into bad habits. It’s so easy to do. Of course, the definition of "bad" is subjective, but we delude ourselves when we deny that we do this. It’s natural to…
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I’ve been reflecting on the old saying "Is the glass half empty or half full?" When I think about the saying, I realise my initial thoughts represent my own self-judgement. …
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Service is defined as an act of helpful activity. ‘Being of service', aka ‘helping others’ triggers the release of Oxytocin, boosting our mood and happiness. The higher levels of Oxytocin…
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Resilience & ‘Peopleship’ What a challenging, and for many, devastating week the beginning of March 2022 has delivered to many in our beloved Australia, and the rest of the world.…
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Sprints, Pomodoro’s and Subtle Shifts I’ve become a sprinter! Yes, a proud, effective, productive sprinter. Do you sprint? When I ask you that question are you visualising yourself or me…
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New Year, new possibilities. Just reading the sentence above makes me smile. Repeat it to yourself or reread it and see how you feel? “New year, new possibilities.” There is…
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Give Yourself a Gift We've often spoken about ‘being or doing the best we can – in that moment’. We self-reflected on what that means to us, how we acknowledge…
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Being or Doing the Best We Can - In That Moment Consider the levels of stress we, our clients and the overall world are experiencing. Spoken and Unspoken. The changes…
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Perfect Storms At this present time, things are super busy and potentially super stressful for client service teams, AND for their clients. The world is opening up more from the…
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